Why isn’t my Razer mouse working?

Unplug your Razer mouse from your computer. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. Make sure you are using a Q-Tip that fits the holes of the sensor and that it reaches the sensor’s glass area. Once done, let this dry completely and try the Razer mouse again.

How do I reset my Razer basilisk mouse?

Hold down the left-click button, right-click button and mouse wheel button simultaneously for seven seconds to reset the calibration.

How do I get my Razer mouse to work?

Razer mouse does not work with a specific program or game

  1. For wired connection, make sure that the device is plugged in directly to a PC and not a USB hub.
  2. For a wireless connection, make sure that the device is plugged in directly to a PC and not a USB hub with a clear line of sight from the mouse to the dongle.

How do I setup my Razer basilisk mouse?


  1. Download the pairing utility on your computer with the link above.
  2. Run the pairing utility.
  3. Select your device.
  4. Plug the USB wireless dongle into your PC.
  5. Connect your mouse to your PC using the supplied USB cable.
  6. Click “PAIR”.
  7. Wait for the pairing process to complete.

Why doesn’t my mouse work when I plug it in?

If your mouse is plugged in and it’s still not working, you may want to rule out the USB port itself. Plug your mouse into a different USB port and see if it works. You can also try plugging a different device into that same port to see if it works.

Why is my Razer Chroma not working?

If the Chroma lighting of your keyboard is not integrating with Chroma Apps, this may be caused by a software issue. Ensure that your Razer device’s drivers are up to date. Make sure that your Razer Synapse software is up to date. Ensure that your computer’s OS is up to date.

Why isn’t my Razer mouse lighting up?

In some cases, the reason razer synapse won’t change lighting is because of a faulty USB port. If this is the case, detach your device from its port and plug it into another one. It also makes no difference if you plug your device into a USB 2.0 port instead of a USB 3.0 port or vice versa.

Why is my Razer Mamba stopped working?

How to Fix Razer Mamba Wireless Not Working? If your device is on outdated firmware then it is likely that you’ll run into issues while using the Razer Mamba Wireless. So, to fix this issue all you have to do is download the firmware updater using your browser and then install it on your PC.

How do I fix my mouse sensor?

Clean the Mouse Sensor

Use a pressurized air canister for the best results. If you do not have one at home or work, use a small amount of alcohol rub on a rag, and gently wipe down the optical sensor. Remember to wipe it down after to avoid any wet spots that will also hamper the way the sensor works.

How do I connect my Razer Synapse to Razer basilisk?

Step 1: Connect your Razer device to the USB port of your computer. Step 2: Install Razer Synapse when prompted* or download the installer from razerzone.com/synapse. Step 3: Create your Razer ID or log into Razer Synapse with an existing account. *Applicable for Windows 8 or later.

How do I pair my Razer basilisk Bluetooth mouse?

Razer Basilisk X Hyperspeed

Switch the slider to Bluetooth mode. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. The status indicator will blink twice in repeated intervals to show that the device is in pairing mode.

How do I connect my Razer mouse to Razer Synapse?

How to detect your Razer Device in Synapse 3

Why is my mouse gone?

Your mouse pointer may disappear if you are using the wrong mouse driver or it’s out of date. So you should update your mouse driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

How do I fix my HID compliant mouse?

Option 1 – Download and install the driver manually

To update your HID-compliant mouse driver, you need to open Device Manager. Expand the Mice and other pointing devices list and find the HID-compliant mouse device. Then open the Properties of this device and update its driver.

How do you fix a dead key on a Razer keyboard?

The simplest solution would be to remove the macro bind and then try using your keyboard key. If you need the macro to be assigned to that specific key then you should reinstall Synapse before assigning the macro again.

How do I fix an unresponsive Razer keyboard with a hard reset or exiting out of demo mode?

This article provides instructions on how to hard reset or exit “Demo Mode” on your Razer keyboard….Select keyboard model for instructions

  1. Unplug the keyboard.
  2. Press and hold “Escape” and “Macro 5” or “M5” keys.
  3. Plug the keyboard into a USB port.
  4. Release all keys.

What does FN F9 do Razer?

Press FN + F9 to stop the recording or the ESC key to cancel recording. The Macro Recording Indicator will start to blink to show that the device has stopped recording and is ready to save the macro.

Why is my gaming mouse not lighting up?

A failing laser light can also mean that the mouse’s batteries are low or dead. Remove the batteries and replace them with new ones to see if the laser shines again. If that’s not the issue, verify that your computer isn’t the cause of the problem by plugging the mouse into a different computer.

Why is my Razer keyboard working but not lighting up?

Open the Razer Synapse and check if the lighting effects are enabled. Update your Razer Synapse. Try uninstalling Synapse and install the latest version. Restart the device and check if the issue persists.

Why can’t I open Razer Synapse?

Check your firewall or antivirus software configuration to ensure it is not blocking the app. Ensure your system specifications have met the requirements. Run Razer Synapse 3 as administrator. Run “Task Manager” if the issue persists.

Why isn’t my Razer wireless mouse charging?

This issue can be fixed by properly cleaning the pins on the dock and the contact surfaces on the mouse. Ensure there is no debris or dust is impeding the contact between the mouse and the mouse charging dock. Clean both the pins on the dock and the mouse charging contact surface.

How do I reset my Razer Mamba Wireless?

Step-by-step process

  1. Go to the Razer Chroma app.
  2. Select the Razer Wireless Charger.
  3. Click the “i” icon on the Info screen.
  4. Select “Reset Device Settings” and follow onscreen instructions.

Why does my Razer Mamba mouse keep freezing?

Why does my Razer Mamba Tournament Edition cursor freeze? An outdated firmware can cause the mouse cursor freezing issue and updating the firmware can quickly fix it.

Why would wireless mouse stop working?

Check to be sure the batteries are inserted correctly, and that they’re not simply worn out. Fresh batteries are the cure for many wireless mouse problems. Power switch: Many mouse devices have a switch on the bottom, so that you can turn them off and save your battery when not in use.