If your TV’s screen is frozen, you can reset the smart device. First, turn off your Samsung smart TV. Next, hold down the info, menu and mute buttons on the remote simultaneously — then press the 8 and 2 buttons on the remote. This should trigger a factory reset, which will clear out any issues with the TV.
What to do when your TV turns on but the screen is black?
Unplug the TV from the wall, and, if possible, remove the power cord from the back of the TV to perform a soft reset. Wait 30 seconds, and plug the TV back into a working outlet to test it again.
Why is my Samsung Smart TV not showing picture?
If your Samsung TV has sound but no picture, you need to reset it. Unplug your TV and wait a full 60 seconds. While the TV is unplugged, press and hold the power button for 30 seconds. After the 60 seconds are up, plug your Samsung TV back in.
What causes a TV screen to go black but still have sound?
Check your TV settings to see if it is on power saver mode. If it is on a power saver, your screen will automatically power off while the sound is still active. Hence, if your TV has this feature, we recommend that you disable the power saver mode or Energy save mode to ensure no interruptions while viewing.
How do I reset my Samsung TV?
1 Factory Reset
- Power on your TV.
- Press the Menu button.
- Select Support, then Enter.
- Choose Self Diagnosis, then Enter.
- Select Reset, then Enter.
- Enter your Security PIN.
- The factory reset screen will show a warning message.
- During the process, TV may turn off and on and will display the Setup screen.
Can you reboot a Samsung TV?
If something really weird is happening, try this: with the TV on, press and hold the power button on your Samsung TV remote until the TV turns off and back on. When the TV comes back on, everything should be back to normal.
Does Samsung TV have a reset button?
Factory reset the TV
You can restore all TV settings (excluding the network settings) to their factory defaults. Open Settings, and then select General. Select Reset, enter your PIN (0000 is the default), and then select Reset. To complete the reset, select OK.
How do I force my Samsung TV to start?
Is there a way to restart my Samsung frame television if it won’t turn on? To begin, unplug all of the cables from the television and press and hold the ‘Power’ button on the remote control for up to 10 seconds. Following that, you must wait a few seconds before pressing the Power button a second time.